Privacy Policy

Effective Date: February 21, 2026

Jam & Crumb ("we," "us," or "our") operates the website jamandcrumbcakes.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

Information We Collect

Information You Provide

• Contact form submissions: name, email address, phone number, and message content when you reach out to us.
• Order details: information you provide when placing a custom order, including event dates, flavor preferences, and delivery details.

Information Collected Automatically

• Google Analytics: If you accept cookies, we use Google Analytics (GA4) to collect anonymous usage data such as pages visited, time on site, browser type, device type, and general geographic region. This data does not personally identify you.
• Cookies: We use a cookie consent preference stored in your browser's local storage to remember whether you accepted or rejected analytics cookies.
• Shopping cart data: Your cart contents are stored locally in your browser (localStorage) and are not transmitted to our servers until you place an order.

How We Use Your Information

• To respond to your inquiries and process your orders.
• To improve our website and understand how visitors use it (via Google Analytics).
• To communicate with you about your orders or questions.

Cookies & Analytics

When you first visit our site, a cookie consent banner gives you the option to accept or reject analytics cookies. If you accept, Google Analytics collects anonymous browsing data. If you reject, no analytics cookies are set and no data is sent to Google Analytics.

You can change your cookie preference at any time by clearing your browser's local storage for this site and refreshing the page.

Google Analytics data is processed by Google. For more information on how Google handles your data, see Google's Privacy Policy.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Google Analytics: anonymous usage data (only if you accept cookies).
• Service providers: trusted third parties who help us operate our website or process orders, bound by confidentiality obligations.

Data Retention

We retain contact form submissions and order information for as long as necessary to fulfill your request and comply with legal obligations. Google Analytics data is retained according to Google's standard retention settings.

Your Rights

You have the right to:

• Access the personal information we have about you
• Correct any inaccurate information
• Delete your personal data from our systems
• Opt out of analytics tracking by rejecting cookies or using your browser's privacy settings

When you request data deletion, we will remove or anonymize your personal information across our systems, including our database and payment processor. We may retain anonymized transaction records (with no personally identifiable information) as required by law for tax and accounting purposes.

Request Data Deletion

To request deletion of your personal data, please provide the email address associated with your account or orders. We will process your request within 30 days and send a confirmation to the email provided.

Email Address

Full Name (for verification)

I understand that this will permanently remove my personal information from Jam & Crumb's systems. Anonymized transaction records may be retained for legal compliance.

Submit Deletion Request

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: bre@jamandcrumbcakes.com
• Location: Springfield, Missouri